Greg Postlewait

Phoenix G2 Alerting App begins limited distribution

US Digital Designs (USDD) is the manufacturer of our station alerting system (Phoenix G2 or “Samantha”).  The company offers an app allowing users to receive dispatch notifications on their smartphone.  The app can subscribe to receive dispatches for individual units or stations.  The Fire Department has shared a limited...

Attention to detail: Hospital “sticker number”

Please ensure you obtain and enter the “sticker number” for your patient and accurately enter it into Elite.  Sentara identified hundreds of recent cases where the number was inaccurate or obviously wrong (e.g. 88888888-8888).  Entering all eight’s when you are unable to obtain a number must be the exception,...

Adding an Addendum to a patient care report

Once a report is locked (72 hours after being posted), it may not be edited or altered.  Additional information may be added to a locked report by adding an Addendum. (Remember that patient reports must be fully and accurately complete within 12 hours of the case per state regulation)...

Important review of Lifepak transmission procedures

A picture is worth a thousand words.  The picture below is from Physio-Control and displays the number of Lifepak transmissions to hospitals we made (left axis) in various months (bottom axis).  From 10/2016 – 12/2016 we transmitted significantly fewer 12-leads to the hospital, which corresponds to when we went...

Reporting requirements

When must a report be completed? Any time units are dispatched, whether patient contact is made or not, a PPCR (prehospital patient care report) must be completed in Elite.  This includes: Patient transports Patient refusals Death pronouncements Public Assistance Cancellations prior to arrival (by PD or Fire) Stand by...

Only use authorized wireless access points with EMRs

As discussed in Elite training, only use CVB-EMERGENCY and CARE4U wireless access points with your EMR computer.  This mean you should not connect your EMR to: Your station’s private wifi Public wifi hotspots, such as restaurants or coffee shops Personal cellular hotspots The consequence of this means, you are able...

Why can’t I find my report…

Lately I’ve received an increasing number of requests to find “missing” or “lost” reports.  In all cases, the report was not visible to the requesting provider because: The report wasn’t posted and had to be retrieved from “the cloud”. The report was posted with no CAD information, including incident...

Remove filters when downloading CAD or Transferring reports

A recent Elite update added filters to the CAD and Transfer Download screens.  These filters include your unit call sign and vehicle number you enter on the Elite Dashboard, such as below: When download CAD, those values are automatically populated onto the CAD download screen as filters. Because of our...

Phoenix G2 Alerting App begins limited distribution

US Digital Designs (USDD) is the manufacturer of our station alerting system (Phoenix G2 or “Samantha”).  The company offers an app allowing users to receive dispatch notifications on their smartphone.  The app can subscribe to receive dispatches for individual units or stations.  The Fire Department has shared a limited...

Attention to detail: Hospital “sticker number”

Please ensure you obtain and enter the “sticker number” for your patient and accurately enter it into Elite.  Sentara identified hundreds of recent cases where the number was inaccurate or obviously wrong (e.g. 88888888-8888).  Entering all eight’s when you are unable to obtain a number must be the exception,...

Adding an Addendum to a patient care report

Once a report is locked (72 hours after being posted), it may not be edited or altered.  Additional information may be added to a locked report by adding an Addendum. (Remember that patient reports must be fully and accurately complete within 12 hours of the case per state regulation)...

Important review of Lifepak transmission procedures

A picture is worth a thousand words.  The picture below is from Physio-Control and displays the number of Lifepak transmissions to hospitals we made (left axis) in various months (bottom axis).  From 10/2016 – 12/2016 we transmitted significantly fewer 12-leads to the hospital, which corresponds to when we went...

Reporting requirements

When must a report be completed? Any time units are dispatched, whether patient contact is made or not, a PPCR (prehospital patient care report) must be completed in Elite.  This includes: Patient transports Patient refusals Death pronouncements Public Assistance Cancellations prior to arrival (by PD or Fire) Stand by...

Only use authorized wireless access points with EMRs

As discussed in Elite training, only use CVB-EMERGENCY and CARE4U wireless access points with your EMR computer.  This mean you should not connect your EMR to: Your station’s private wifi Public wifi hotspots, such as restaurants or coffee shops Personal cellular hotspots The consequence of this means, you are able...

Why can’t I find my report…

Lately I’ve received an increasing number of requests to find “missing” or “lost” reports.  In all cases, the report was not visible to the requesting provider because: The report wasn’t posted and had to be retrieved from “the cloud”. The report was posted with no CAD information, including incident...

Remove filters when downloading CAD or Transferring reports

A recent Elite update added filters to the CAD and Transfer Download screens.  These filters include your unit call sign and vehicle number you enter on the Elite Dashboard, such as below: When download CAD, those values are automatically populated onto the CAD download screen as filters. Because of our...