Department Policies

Additional performance expectations and detailed directions for matters not directly addressed below, see the Department’s…

Standard Operating Guidelines (SOGs)

Document Last Revision

Admin

•  ADMIN-Equal Opportunity PolicyJanuary 18, 2017
•  ADMIN-Funeral Procedure PolicyJanuary 18, 2017
•  ADMIN-Headquarters Building Access PolicyOctober 16, 2019
•  ADMIN-Media Relations PolicyJanuary 18, 2017
•  ADMIN-Nursing Mother Break Time PolicyFebruary 15, 2018
•  ADMIN-Organizational Structure PolicyJanuary 18, 2017
•  ADMIN-Policies And ProceduresJanuary 18, 2017
•  ADMIN-Professional Conduct PolicyJanuary 18, 2017
•  ADMIN-Records Management PolicyJanuary 18, 2017
•  ADMIN-Recruiting And Retention Steering Committee PolicyFebruary 13, 2019
•  ADMIN-Strategic Planning PolicyJanuary 18, 2017
•  ADMIN-System Of Identification PolicyJanuary 30, 2017

City level documents

•  CoVB AD-1.14 - Member Identification SystemSeptember 24, 2019
•  CoVB AD-1.21 - Citywide Employee RecognitionSeptember 24, 2019
•  CoVB AD-2.04 - Information And Communications Technology Acceptable UseSeptember 24, 2019
•  CoVB AD-2.05 - Use Of Wireless Phones And ServicesSeptember 24, 2019
•  CoVB AD-2.06 - Information Technology Infrastructure And Asset ManagementSeptember 24, 2019
•  CoVB AD-2.10 - Records ManagementSeptember 24, 2019
•  CoVB AD-3.15 - No Smoking In City BuildingsSeptember 24, 2019
•  CoVB AD-3.16 - Modifications To City Fleet AssetsSeptember 24, 2019
•  CoVB AD-5.01 - Fleet Asset OperationSeptember 24, 2019
•  CoVB AD-5.02 - Departmental Reporting ProceduresSeptember 24, 2019
•  CoVB AD-5.03 - Insurance Coverage For Personal Property Of City Employees And VolunteersSeptember 24, 2019
•  CoVB AD-5.05 - Self-insurance Liability Program CoverageSeptember 24, 2019
•  CoVB AD-5.07 - Repair And Maintenance Of Fleet Assets By City EmployeesSeptember 24, 2019
•  CoVB AD-5.09 - Emergency Response System ; Vehicle Response DirectiveSeptember 24, 2019
•  CoVB AD-5.10 - No Idling PolicySeptember 24, 2019
•  CoVB AD-5.11 - Red Light Camera Violations By City EmployeesSeptember 24, 2019
•  CoVB HR OSHS Exposure Control PolicyApril 10, 2020
•  CoVB HR Policy 4.02 - Discipline Policy And ProcedureAugust 12, 2020
•  CoVB HR Policy 4.04 - Grievance Policy And ProcedureAugust 12, 2020
•  CoVB HR Policy 6.13 - Workplace HarassmentSeptember 24, 2019

Equipment

•  EQUIP-Apparatus And Equipment Standardization PolicyJanuary 14, 2020
•  EQUIP-Equipment Assignment PolicyJanuary 18, 2017
•  EQUIP-Medical Equipment And Supplies PolicyMarch 1, 2017

Human Resources

•  HR-Acting Assignment PolicyJanuary 23, 2017
•  HR-Adjusting Work Hours For Exempt Personnel PolicyJanuary 23, 2017
•  HR-Associate Volunteer MembershipJanuary 23, 2017
•  HR-Career Personnel Transfer PolicyJanuary 30, 2017
•  HR-Disciplinary Policy Career MembersJanuary 23, 2017
•  HR-Disciplinary Policy Volunteer MembersJanuary 23, 2017
•  HR-Employee Assistance Program PolicyJanuary 30, 2017
•  HR-Hiring Procedure For Career EmployeesJanuary 23, 2017
•  HR-Leave Policy-Civilian StaffJanuary 23, 2017
•  HR-Leave Policy-Uniformed StaffNovember 5, 2018
•  HR-Limited Duty (Career Medic) PolicyJanuary 23, 2017
•  HR-Medic Workforce Development PolicyOctober 22, 2019
•  HR-Medical Leave Policy For Volunteer MembersJanuary 23, 2017
•  HR-Membership And Application PolicyJuly 8, 2019
•  HR-Position Description PolicyJanuary 23, 2017
•  HR-Return To Duty PolicyJanuary 23, 2017
•  HR-Shift-Bid-PolicySeptember 30, 2020

Job Description

•  JD-Assistant Chief Job DescriptionOctober 2, 2020
•  JD-Attendant In Charge Job DescriptionOctober 5, 2015
•  JD-Beach Lifeguard Job DescriptionDecember 31, 2019
•  JD-Bike Team Captain Job DescriptionMarch 7, 2019
•  JD-EMS Beach Lifeguard Operations Manager Job DescriptionDecember 31, 2019
•  JD-EMS Beach Lifeguard Supervisor Job DescriptionDecember 31, 2019
•  JD-EMT Advanced Job DescriptionSeptember 9, 2020
•  JD-EMT Job DescriptionSeptember 9, 2020
•  JD-Field Supervisor-Career Job DescriptionOctober 5, 2015
•  JD-Field Supervisor-Volunteer Job DescriptionOctober 5, 2015
•  JD-Intermediate Job DescriptionSeptember 9, 2020
•  JD-Marine Rescue Captain Job DescriptionOctober 5, 2015
•  JD-Recruit Job DescriptionSeptember 9, 2020
•  JD-Search And Rescue Team Captain Job DescriptionOctober 5, 2015
•  JD-Squad Commander Job DescriptionSeptember 9, 2020
•  JD-Student Job DescriptionAugust 27, 2020
•  JD-Support Member Job DescriptionSeptember 9, 2020
•  JD-SWAT Captain Job DescriptionOctober 5, 2015
•  JD-Volunteer Paramedic Job DescriptionSeptember 9, 2020

Medical Direction

•  MEDDIR-Medical Incident Review PolicyJanuary 30, 2017
•  MEDDIR-Medical Oversight Steering Committee PolicyFebruary 22, 2019
•  MEDDIR-Medical Protocol PolicyJanuary 30, 2017
•  MEDDIR-Patient Refusal Of Treatment Transport PolicyJanuary 30, 2017
•  MEDDIR-Training Steering Committee PolicyFebruary 22, 2019
•  MEDDIR-Vaccination PolicyJanuary 30, 2017

Operations

•  OPS-Adult Protective Services Notification PolicyFebruary 21, 2020
•  OPS-Air Ambulance Launch PolicyMarch 1, 2017
•  OPS-Constant Staffing PolicyJanuary 23, 2017
•  OPS-EMS Duty Physician PolicyJuly 2, 2019
•  OPS-EMS Duty PolicyOctober 30, 2019
•  OPS-Field Supervision ProgramOctober 29, 2019
•  OPS-Hireback And Recall Of Career Personnel PolicyJanuary 30, 2017
•  OPS-Marine Medic PolicyMarch 1, 2017
•  OPS-Maximum Consecutive Duty Shift PolicyJanuary 30, 2017
•  OPS-Medical Emergency Custody PolicyJanuary 30, 2017
•  OPS-Observer PolicyJanuary 30, 2017
•  OPS-Response PolicyJanuary 30, 2017
•  OPS-Service AnimalsDecember 7, 2018
•  OPS-Shift Trades PolicyDecember 6, 2019
•  OPS-Tactical Medic PolicyJanuary 30, 2017
•  OPS-Training Policy Career MembersFebruary 6, 2018
•  OPS-Vehicle Sharing PolicyJanuary 30, 2017
•  OPS-Walk-in Care PolicyJanuary 30, 2017
•  OPS-Weapons PolicyJanuary 23, 2017

Reference Documents

•  CVB-Social Media Administratie DirectiveFebruary 12, 2018
•  Emergency Response System Vehicle Response DirectiveFebruary 17, 2017
•  REF-Communications-ManualOctober 3, 2018
•  REF-Communications-Manual Channel PlanOctober 3, 2018
•  REF-Department Of EMS Strategic PlanOctober 5, 2015
•  REF-Disease Outbreak PlanFebruary 5, 2020
•  REF-Emergency Operations PlanJanuary 30, 2017
•  REF-EMS Response PlanMarch 15, 2019
•  REF-Equipment Standardization Policy Eligibility for Emergency Vehicle license platesFebruary 2, 2018
•  REF-Equipment Standardization Policy New-vehicle-contract-checklistFebruary 19, 2020
•  REF-Equipment Standardization Policy New-vehicle-intake-process-checklistNovember 20, 2019
•  REF-Equipment Standardization Policy TASIRDecember 4, 2019
•  REF-Field Operations Procedures And Performance ExpectationsJanuary 30, 2017
•  REF-HIPAAPrivacyPracticesJanuary 14, 2020
•  REF-MOU-Vehicle-Inclusion-in-ERSMarch 5, 2019
•  REF-Oxygen GuidelinesOctober 5, 2015
•  REF-Quality Management PlanMay 1, 2018
•  REF-Quality Management Plan Project Registration FormJune 7, 2018
•  REF-Respiratory-Protection-PlanOctober 28, 2020
•  REF-Squad Commander HandbookOctober 5, 2015
•  REF-VBEMS Uniform And Awards HandbookJune 1, 2020

Regulations

•  REGS-Commercial Ambulance Service Permit PolicyJune 10, 2019
•  REGS-Response Time Reporting Monitoring PolicyJanuary 23, 2017

Risk Management

•  RISK-Critical Incident Stress Mgt PolicyJanuary 30, 2017
•  RISK-CURED Board PolicyJanuary 23, 2017
•  RISK-Exposure Control PolicyJanuary 23, 2017
•  RISK-Photographic PolicyJanuary 30, 2017
•  RISK-Red Light Violation PolicyJanuary 23, 2017
•  RISK-Use Of Mobile Phone PolicyJanuary 23, 2017

Training

•  TRAIN-AIC Training PolicySeptember 26, 2018
•  TRAIN-ALS Training PolicySeptember 26, 2018
•  TRAIN-Certification And Credentialing PolicyJuly 30, 2020