Updates to Repeat Patient Lookup September 2020

Repeat Patients Update September 2020: Updated the Repeat Patients Lookup modal for providers to preview and choose which data from the patient’s record to import into EMS incidents. Previewing the data before import allows for better patient care as they can confirm with the patient that the information is correct...

LifePak 12-Lead Transmission and Downloads

  Transmitting 12-lead EKG’s to the hospital Released 6/24/19 Gently connect the USB cable from the LifePak to the EMR. Press TRANSMIT on the LifePak and operate as normal with a HOSPITAL as the site.  Then select SEND. Make note of the Lifepak’s serial number. You will need that...

New “Hospital Number” Format

If you have transported to Sentara Leigh recently, you may have noticed that the patient sticker number is 14 digits with no dashes.  Some of you have been creative in trying to validate your records!  🙂 The Sentara system is altering their registration process and programs and this includes...

How to Elite: Post, Transfer, Save

The AIC for the case is responsible for having a fully complete (no less than 98%) patient report/refusal/cancelled calls posted within 12 hours of the call per VAOEMS regulations.  We strongly advocate for no later than end of shift and prefer as soon as the call ends.  There are...

Elite Tip—What’s in a Name?

When completing the patient report, please pay attention to the patient name entry boxes. Please read the labels to ensure you are entering the correct information into the right box. Either use all caps or capitalize the first letter. Verify the correct spelling of your patient’s name. Smith could...

Elite Data Tip-Height of Fall

From  VAOEMS—Ground level falls should be reported as zero (0) feet. This includes falling over, falls from standing, etc.  If the patient falls from furniture or a ladder, use the distance from lowest part of their body to the ground/surface they fell on.  Here are some examples: If standing...

Proper documentation of transport units

We all know that patients are transported by ambulance.  From a documentation perspective, there are occurrences where zone cars are listed as the transport unit.  Having the correct transport unit documented is important to the Department but also each rescue squad.  Bumper numbers are used to track call volume,...

Elite Launch, 13 months later

We have been live on ImageTrend Elite for 408 days.  We have been through 3 methods of transmitting 12-leads and generated 46,544 reports (76 of those reports are mine).  that’s an average of 114 reports per day, around 3,400 reports per month.  Challenges aside, we have done well and...