You have (a lot of) passwords

By now, everyone knows our new patient care software, Elite, is going live on 10/1.  Several emails have been sent asking you to log in to various websites to do various things.  And its become more than a little challenging to keep track of where you are and what...

Elite Public Beta Release 1

Well, here it is. Yes, Elite is going live on 10/1. If you haven’t already, follow the directions in this article to sign in and get started.  You can sign in from any computer. Thank you for all of the members who spent their time testing Elite and providing invaluable...

How to sign up for Elite classes in the Member Portal

This September, training for Elite will be offered in two formats: online and classroom.  One of the new features of the Member Portal is the ability to sign up for classroom training.  We will be using this feature to register for Elite classroom training.  All classes will be held...

How to verify your information in the new Member Portal

Your Virginia certification data is automatically sent from our records management system, Licensure, directly to Elite.  It is important to that all information in Licensure is accurate and up-to-date to help ensure a smooth go-live with Elite on 10/1.  Please take a moment to fill out a form verifying...

How to sign into Elite

City EMR computers have shortcuts to Elite right on the desktop.  They also contain software needed to communicate with the LifePak’s.  For this reason, per department policy only city-issued devices will be used during an incident. Outside of an incident, you can access Elite from any computer with a modern...

Recovering lost passwords and usernames

Active VBEMS members and applicants are able to recover their usernames or reset their passwords online.  Please follow the steps below. Note: Your Member Portal and Elite logins and passwords are the same.  You may use this procedure for either! Click the following link to visit the Forgot Username or...

Motorola APX Radio Upgrade, Rollout and Use Information

Video Guides: Motorola APX6000 Introduction Motorola APX6000 Talkgroup/Channel Select Motorola APX6000 Zone Switching Motorola APX6000 Radio ID Location and Battery Removal It’s here….physical radio upgrades will begin shortly and continue over the next several months. All current City identified radios (mobiles and portables) will be replaced across the public...

ePCR Reporting Requirements

Electronic patient care reporting is a critical component in the quality of care our patients receive.  ER and primary care physicians do read your reports to understand what was happening with  patients at different times.  And Virginia is starting to use mechanisms allowing for near real-time transmission of patient care reports,...

Which incident number do I use?

It is very important to input accurate CAD information (incident number, address, times, etc.) into your patient care reports. Accurate CAD information is critical for general reporting and data collection. In particular, having the correct incident number in your ePCR is extremely important when it comes to being able...